August 6, 2010 afternoon, I shop in the hotel conference room, eighth floor, held in July of service quality will be, by the Deputy General Manager Zheng Danhui presided over the meeting hotel, hotel general manager Jin Wenlong service reception on July issues arising in the course of the analyzed and summarized, and in August the work quality of service requirements. Collar class hotel management and some more staff to participate in the meeting. At the meeting, according to guests in the hotel the hotel made the process of consumption of hardware and software problems, the hotel manager of leadership and the relevant departments to conduct each analysis, to seek improvements and solutions. Example update the room TV as soon as possible, to replace room air-conditioning fans, new refrigerator purchased quiet rooms, and changing the breakfast food produced. Final choice of a typical case of in-depth analysis to solve the problem. Recently, through the joint efforts of the hotel staff of all departments, our hotel in Fuzhou four, five-star hotel (total 19) Customer Comments Ctrip, the Comprehensive and 4.2 points, ranking second, which ranks second hotel services; Art Long Net customer comment, the Comprehensive and 3.6 points, ranked second, fourth hotel services, particularly services, hotel reception staff were guests alike. In the Fuzhou region, two major domestic online travel booking (Ctrip, eLong network), I store the number of guests and hold the first comment. I shop, general manager of Jin Wenlong affirmed this result, the efforts of all of you to express my sincere thanks and hope all departments to work for a higher level of service the hotel to make their own contribution.

Collar class hotel management and some more staff to participate in the meeting

Hotel General Manager Jin Wenlong analyzed and summarized
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